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Virtual Assist Auto Adjuster

Virtual Office Assistant
Full Time
Application ends: October 28, 2026
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Job Overview

  • Date Posted
    July 27, 2026
  • Location
    Remote
  • Expiration date
    October 28, 2026

Job Description

JOB    DETAILS

Requirements
  • Candidates must live in Mountain or Pacific Time Zone.
Responsibilities
  • Work from home daily as a Virtual Assist Auto Adjuster, leveraging advanced technology to conduct inspections remotely by analyzing photos and live videos to provide service for vehicles needing repair.
  • Review, write estimates, create supplements, and handle total losses for a wide variety of vehicles.
  • Communicate clearly and efficiently with all parties involved to meet customers’ needs with professionalism and care.
  • Operate in a remote home-based role with on-camera presence when assisting customers, participating in team meetings, or as otherwise directed.
  • Fill multiple roles during the day including The Customer Service Expert, The Investigator, The Effective Communicator, The Negotiator, The Problem Solver, and The Recorder, each requiring relevant skills.
  • Use a claims system to document work timely and accurately and protect the company financially by executing policies along policy agreements.
  • Use estimate tools, job aids, and settlement platforms as part of a fast-paced environment.
Desired Qualifications
  • 18 months+ previous experience in auto Collision estimating using CCC or Mitchell.
  • Demonstrated expertise in crafting comprehensive cost estimates for paintwork, body, frame restoration and mechanical.
  • Proficiency in using virtual inspection tools and applications.
  • Strong analytical skills to assess damages and write accurate estimates.
  • Excellent communication skills to interact with customers and stakeholders effectively.
  • Ability to work independently and manage time efficiently in a virtual work environment.
  • Familiarity with insurance policies and industry regulations related to auto claims.

 

 

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