Virtual Assistant

Job Description

ABOUT JOB

We are seeking a highly organised and proactive Virtual Assistant .This role is critical in supporting business development, outbound outreach, data management, and administrative systems.

The ideal candidate is detail-oriented, confident communicating with businesses, and comfortable working with structured systems such as CRMs, spreadsheets, and workflow tools.

Key Responsibilities

• Identify and research target businesses (builders, project managers, developers, facility managers, consultants, etc.)
• Build and maintain outreach lists and prospect databases
• Send follow-up communications and track responses
• Qualify inbound and outbound enquiries and route them appropriately
• Maintain professional, on-brand written communication at all times

Enquiry & Lead Management

• Monitor and manage incoming enquiries
• Log all enquiries accurately into CRM systems
• Update lead status, notes, and follow-ups
• Ensure no leads or enquiries are missed or left unattended

Data Entry & CRM Management

• Accurate data entry into CRM and internal systems
• Create, clean, and maintain contact lists and databases
• Update customer, site, and contact records
• Maintain data consistency and accuracy across platforms

Administrative Support

• General virtual assistance and admin support to management
• File management and document organisation
• Support reporting, spreadsheets, and internal tracking documents
• Assist with system setup, templates, and process documentation
• Ad-hoc administrative tasks as required

Key Skills & Experience

• Proven experience as a Virtual Assistant, Admin Assistant, or similar role
• High level of attention to detail and accuracy
• Excellent written English and professional communication skills
• Strong organisational and time-management skills
• Ability to work independently and meet deadlines
• Confidence working with CRMs, spreadsheets, and cloud-based tools

Preferred (But Not Essential)

• Experience supporting construction, trades, or service-based businesses
• Familiarity with CRM platforms (e.g. HubSpot, simPRO, or similar)
• Experience with LinkedIn outreach or email sequencing
• Understanding of sales pipelines and enquiry workflows

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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