Application ends: August 8, 2026
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Job Overview
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Date PostedMay 8, 2026
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LocationRemote
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Expiration dateAugust 8, 2026
Job Description
JOB DETAILS
Professional Responsibilities:
- Process and manage individual health, Medicare, and life insurance applications, ensuring accuracy, compliance, and timely submission.
- Serve as a point of contact for clients, external agents, and carriers, providing updates, resolving issues, and verifying coverage details.
- Track application status, confirm policy approvals, and ensure correct effective dates and plan enrollments.
- Support billing and policy administration, including premium notifications, renewals, terminations, and database updates.
- Assist with claims processing and follow up on billing or coverage-related inquiries.
- Collaborate with internal teams and external partners to address product, enrollment, and service-related questions.
- Maintain accurate documentation and ensure all daily tasks and service requests are completed within established timelines.
- Gather and organize sales materials and resources for Medicare and individual health products.
Qualifications and Requirements:
- 1+ years of experience in a customer service or administrative support role.
- High School Diploma or GED required; Bachelor’s degree in Business Administration or related field preferred.
- Knowledge of health insurance products, including Medicare and Individual & Family Plans (IFP), preferred.
- Familiarity with insurance claims processing and life insurance administration preferred.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong attention to detail with the ability to manage data accurately and maintain organized records.
- Excellent communication and interpersonal skills, with a customer-focused mindset.
- Ability to prioritize tasks, adapt to changing demands, and work effectively in a team environment.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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