Front Office Administrator

Job Description

ABOUT JOB

Our client  is seeking a highly organized, personable, and proactive Front Office Administrator.

This role is ideal for someone who thrives in a fast paced healthcare environment, communicates confidently, and can balance patient service with strong administrative and operational skills. The Front Office Administrator serves as the first and last point of contact for patients while also supporting clinic efficiency, scheduling coordination, insurance verification, and overall office performance.

We are looking for someone who is dependable, detail oriented, tech savvy, and motivated to grow within a collaborative healthcare team.

Core Responsibilities

Patient Experience and Communication

• Answer phones, emails, and patient inquiries with professionalism and efficiency
• Build strong rapport with patients and maintain excellent customer service standards
• Assist patients with intake forms and ensure accurate documentation
• Reinforce appointment schedules and support patient adherence to treatment plans

Scheduling and Front Office Coordination

• Manage daily scheduling, appointment confirmations, cancellations, and rescheduling
• Coordinate referrals, authorizations, and communication with providers when needed

Insurance and Administrative Operations

• Verify insurance benefits and obtain required authorizations
• Collect copays and process payments accurately
• Maintain organized financial and administrative documentation
• Support reporting and tracking of clinic metrics including cancellations, no shows, and patient retention

Office Operations

• Maintain a clean, organized, and professional front office environment
• Support clinicians and leadership team with administrative tasks
• Assist with improving office systems and operational efficiency
• Help contribute to a positive, team oriented workplace culture

Qualifications

• Minimum 1 year of medical front desk, healthcare administration, or medical receptionist experience
• Experience with insurance verification and patient scheduling preferred
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to multitask and adapt in a busy clinical setting
• Comfortable using computers, EMR systems, and office technology
• Professional, reliable, and solution oriented mindset

Benefits

• Flexible schedule
• Supportive and growth oriented team environment

Schedule

• Day shift preferred
• Evening availability is a plus

Education

Associate degree preferred

Pay: $18.00 – $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• Bachelor’s (Required)

Experience:

• Insurance verification: 1 year (Required)
• Medical receptionist: 1 year (Required)

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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