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Administrative Support Specialist

Application ends: October 14, 2026
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Job Overview

  • Date Posted
    July 14, 2026
  • Location
    Remote
  • Expiration date
    October 14, 2026

Job Description

ABOUT JOB

 

We are currently seeking an Administrative Support Specialist . An Administrative Support Specialist supports customers by handling billing and invoicing, processing orders, receiving products and maintaining accurate data entry.

 


What You Have – Skills, Knowledge, & Experiences:

 

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Basic Understanding:

  • Explains the value of a disciplined approach to problem solving.
  • Describes problem reporting and escalation practices.
  • Utilizes accepted procedures for problem analysis and resolution.
  • Identifies key aspects of problem-solving techniques used in own area.

 

Data Analytics: Knowledge of techniques and processes for inspecting, cleansing, transforming, and modeling data; ability to discover useful information, draw logical conclusions, and support decision-making.
Level Basic Understanding:

  • Demonstrates a basic understanding of the concepts underlying data analytics.
  • Describes the technology and core applications used for tracking business performance and applying data to take business decisions.
  • Explains key aspects and benefits of data analytics.
  • Lists the major sources for collecting data and conducting data analysis.

Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Level Basic Understanding:

  • Explains tactical plan for own area.
  • Defines concepts of short-term and long-term planning.
  • Describes the planning process and planning cycle used in own area.
  • Compares tactical to strategic planning.
  • Handle customer inquiries by phone
  • Process billing and invoicing with accuracy and attention to detail.
  • Enter and maintain customer and transaction data in company systems
  • Communicate with vendors to coordinate orders, resolve issues, and ensure timely delivery
  • Provide general administrative support, including answering phones and directing calls as needed
  • Assist in maintaining positive customer relationships by addressing concerns and ensuring satisfaction

 

Summary Pay Range:

$28.70 – $43.10

 

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

  • Medical, dental, and vision benefits*
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
  • 401(k) savings plans*
  • Health Savings Account (HSA)*
  • Flexible Spending Accounts (FSAs)*
  • Health Lifestyle Programs*
  • Employee Assistance Program*
  • Voluntary Benefits and Employee Discounts*
  • Career Development*
  • Incentive bonus*
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement

 

 

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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