Job Overview
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Date PostedJuly 14, 2026
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LocationRemote
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Expiration dateOctober 14, 2026
Job Description
ABOUT JOB
We are currently seeking an Administrative Support Specialist . An Administrative Support Specialist supports customers by handling billing and invoicing, processing orders, receiving products and maintaining accurate data entry.
What You Have – Skills, Knowledge, & Experiences:
Level Basic Understanding:
- Explains the value of a disciplined approach to problem solving.
- Describes problem reporting and escalation practices.
- Utilizes accepted procedures for problem analysis and resolution.
- Identifies key aspects of problem-solving techniques used in own area.
Level Basic Understanding:
- Demonstrates a basic understanding of the concepts underlying data analytics.
- Describes the technology and core applications used for tracking business performance and applying data to take business decisions.
- Explains key aspects and benefits of data analytics.
- Lists the major sources for collecting data and conducting data analysis.
Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Level Basic Understanding:
- Explains tactical plan for own area.
- Defines concepts of short-term and long-term planning.
- Describes the planning process and planning cycle used in own area.
- Compares tactical to strategic planning.
- Handle customer inquiries by phone
- Process billing and invoicing with accuracy and attention to detail.
- Enter and maintain customer and transaction data in company systems
- Communicate with vendors to coordinate orders, resolve issues, and ensure timely delivery
- Provide general administrative support, including answering phones and directing calls as needed
- Assist in maintaining positive customer relationships by addressing concerns and ensuring satisfaction
Summary Pay Range:
$28.70 – $43.10
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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