Receptionist Information Desk

Job Description

ABOUT JOB

Our client  is seeking a Receptionist who is responsible for facilitating the smooth and accurate flow of information regarding the company.

Qualifications

• High school diploma or equivalent preferred
• Prefer minimum of 2 years’ experience in a hospital setting
• Experience in customer service preferred
• Experience working with varied personality types preferred
• Experience in working with volunteers preferred

Responsibilities

• Serves as the official greeter and is a knowledgeable advocate of the hospital.
• Promptly and courteously greets and receives hospital patients, visitors, employees, physicians, vendors and other guests, using patient / customer names whenever possible.
• When requested, contact hospital staff member / department to confirm appointment / arrival of the guest.
• Assists with general inquiry and/or needs
• Answers incoming telephone calls promptly and responds to general inquiries about meetings, programs, and services, making appropriate referrals.
• Maintains a positive, upbeat attitude, consistent with patient / customer-focused model of care, with a goal of providing individualized service.
• Maintains Information Desk department systems, ensuring accuracy and confidentiality for patient and other relevant information.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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