Administration Assistant / Personal Assistant

Job Description

JOB SUMMARY

As our business continues to grow, we are seeking a highly organised and proactive Administration Assistant / Personal Assistant to support the Director and help keep daily operations running smoothly.

About the Role

This is a varied and rewarding role that would suit someone who enjoys working independently, has excellent communication skills, and can confidently manage multiple tasks at once.

Key Responsibilities

• Answering incoming phone calls and responding to emails
• Scheduling and coordinating cleaning appointments
• Managing client enquiries and providing exceptional customer service
• Preparing and sending invoices
• Following up outstanding accounts
• Assisting with staff scheduling and team coordination
• Managing social media accounts and creating content
• Maintaining customer records and databases
• Supporting the Director with day-to-day administrative tasks
• General office administration and ad hoc duties as required

About You

To be successful in this role, you will have:

• Excellent written and verbal communication skills
• Strong English language skills with professional written communication
• Outstanding customer service abilities
• High attention to detail and strong organisational skills
• The ability to multitask and prioritise effectively
• Confidence using computers and learning new software systems
• Experience with Microsoft Office and cloud-based systems
• A positive, can-do attitude
• The ability to work independently and take initiative

Desirable (but not essential)

• Previous administration or personal assistant experience
• Experience in scheduling or service-based businesses
• Social media management experience
• Xero or invoicing software experience

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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