Administrative Assistant

Job Description

ABOUT JOB

We are seeking a highly organized, detail-oriented, and motivated Administrative Assistant to join our team. This position is ideal for an individual who takes pride in producing accurate work, thrives in a fast-paced environment, and enjoys working collaboratively.

JOB RESPONSIBILITIES:

• Prepare, edit, proofread, and format a variety of documents, including reports, correspondence, forms, memoranda, and other business materials.
• Review reports and correspondence for accuracy, formatting, grammar, and compliance with company standards before issuance.
• Perform a wide range of administrative duties, including filing, data entry, document management, billing support, and record maintenance.
• Upload, index, and maintain documents within the Company’s electronic claim management and document management systems.
• Review and process incoming mail, emails, and correspondence in accordance with company policies and procedures.
• Compile and organize information for statistical, operational, and financial reports.
• Communicate professionally with clients, insureds, claimants, attorneys, vendors, and other third parties.
• Answer and direct incoming telephone calls while providing courteous and professional assistance.
• Provide administrative support to claims examiners, supervisors, and management personnel.
• Assist with training of new team members, as needed.
• Accurately track and record time spent on assigned projects and tasks.
• Maintain confidentiality of sensitive and proprietary information.
• Perform other administrative and support duties as assigned.

QUALIFICATIONS & SKILLS:

• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
• Working knowledge of Adobe Acrobat and PDF document management.
• Strong command of English grammar, spelling, punctuation, and professional business writing.
• Ability to review, format, and maintain spreadsheets of varying size and complexity.
• Excellent organizational, time management, and multitasking skills.
• Strong attention to detail and commitment to accuracy.
• Effective written and verbal communication skills.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Quick learner with the ability to understand and apply company procedures and policies.
• Strong computer and technology skills, including the ability to learn proprietary software systems.
• Positive attitude and willingness to work collaboratively as part of a team.

PREFERRED QUALIFICATIONS:

• Previous administrative experience in the insurance, legal, financial services, or related professional services industry.
• Knowledge of property and casualty insurance claims handling, terminology, or insurance operations is preferred.
• Experience working with electronic document management systems and database applications.
• Prior experience supporting multiple professionals in a deadline-driven environment.

Job Type: Full-time

Pay: $24.00 – $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Administrative: 2 years (Required)
• Insurance: 1 year (Required)

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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