Application ends: November 21, 2026
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Job Overview
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Date PostedAugust 21, 2026
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LocationRemote
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Expiration dateNovember 21, 2026
Job Description
POSITION SUMMARY
The Administrative Assistant provides high-level administrative, operational, and analytical support to the Office of the President. Reporting to the Administrative Manager, this role is responsible for ensuring efficient office operations, supporting executive-level workflows, and maintaining accurate tracking of key administrative, operational, and correspondence processes. The ideal candidate is highly organized, detail-oriented, and proactive, with strong communication skills and the ability to manage multiple priorities while maintaining confidentiality in a fast-paced, high-visibility environment.
RESPONSIBILITIES
- Manage calendars, coordinate meetings, and prepare agendas and materials for leadership and internal stakeholders.
- Screen, prioritize, and route calls, emails, and correspondence; respond or redirect as appropriate.
- Track deadlines and follow up on assignments to ensure timely completion.
- Provide general administrative support and serve as backup to Office of the President administrative staff as needed.
- Coordinate logistics for meetings, briefings, leadership sessions, and internal events.
- Support day-to-day office operations to ensure efficiency and responsiveness.
- Maintain and organize administrative records, databases, and filing systems with accuracy and confidentiality.
- Compile, track, and summarize data for reports, dashboards, and presentations.
- Utilize Salesforce Cassie (CRM) to log, track, and manage incoming Inspector General (IG) complaints and customer correspondence.
- Ensure proper documentation, monitoring, and timely follow-up of requests and inquiries.
- Assist with procurement card reconciliation, expense tracking, and administrative financial processes.
- Prepare, proofread, and format memos, reports, presentations, and other business documents.
- Ensure materials are accurate, professional, and aligned with executive-level standards.
- Provide logistical and administrative support for employee engagement initiatives and internal programs.
- Assist with special projects and operational priorities within the Office of the President.
- Participate in projects and assignments that support exposure to broader administrative and operational functions across NYCT.
EDUCATION AND EXPERIENCE
- Bachelor’s degree preferred. In lieu of a degree, a minimum of eight (8) years of directly related, progressively responsible administrative experience may be considered, subject to approval.
- Minimum of five (5) years of administrative experience in a complex organization, preferably supporting executive-level operations.
DESIRED SKILLS
- Strong organizational, communication, and interpersonal skills.
- Ability to manage multiple priorities in a fast-paced environment with attention to detail.
- High level of professionalism, discretion, and ability to handle confidential information.
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong writing, proofreading, and editing skills with excellent command of grammar and business communication.
- Ability to work effectively across all levels of the organization and build strong working relationships.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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