Administrative Support (Remote)

Job Description

JOB DETAILS

Key Responsibilities

• Receive and review new loss information
• Set up new claim files in the claim system
• Generate and prepare initial acknowledgement letter
• Communicate with other administrative staff via email, phone and Teams
• Maintain accuracy in recording and updating information
• Perform other duties as assigned

Skills, knowledge & expertise

• High School Diploma/GED
• Experience working in a remote environment
• Experience in a service-oriented business
• Previous experience in the insurance industry is preferred
• Excellent written and verbal communication skills
• Ability to work independently with minimal direction
• Highly motivated and detail-oriented
• Strong attention to detail and organizational skills are necessary
• Ability to meet established deadlines while maintaining high quality
• Proficient with Microsoft Office Suite or related software.
• Proficient with PDF editor software
• Understanding of basic insurance terminology