Assistant Regional Sales Manager

Job Description

JOB  SUMMARY

You’ll be:

Supporting Sales & Account Management

• Acting as a key liaison between the Regional Sales Manager and our wholesale customers.
• Helping manage an existing territory of 80–100 accounts by preparing materials, coordinating follow-ups, and ensuring seamless communication.
• Assisting in the onboarding of new luxury retailers by managing setup, documentation, and training support.
• Scheduling and confirming store visits, events, and trainings; maintaining a consistent touchpoint calendar for priority accounts.
• Helping to track performance against territory sales targets, and preparing reports, presentations, and customer-facing decks (PowerPoint).
• Providing support for Regional Sales Managers who are on PTO by assisting with ordering during their absence.

Order & Inventory Coordination

• Entering and managing sales orders via MarketTime or SAP.
• Monitoring stock availability, backorders, and allocations across warehouses, keeping customers and internal partners informed.
• Sending order confirmations and delivery updates to customers.
• Coordinating with Credit, Warehouse, and Customer Service to ensure accurate and timely order fulfillment.

Merchandising & Brand Representation

• Helping to implement visual merchandising guidelines across the territory.
• Gathering and documenting photos, feedback, and observations from customer visits for brand consistency and leadership visibility.
• Supporting product launches with sample coordination, order tracking, and customer education.
• Assisting in preparation for seasonal product drops, trade events, and key market moments.

Administration & Internal Communication

• Maintaining up-to-date retailer information and sales data across internal systems.
• Raising credits, returns, and new account setup forms when necessary.
• Helping troubleshoot common customer queries related to shipping, payments, or availability.
• Acting as a go-to resource for the Sales team’s administrative needs.

Key Accounts Support

• Visiting National/Key accounts in your territory, provide feedback to the Key Account Manager, and assist with visual merchandising in these doors as needed.
• Acting as the connection point between RSMs and the Key Accounts team.

Managing a Territory

• After ramping up in your role, managing a small book of business and traveling within assigned territory to ensure retailers receive in-person visits as needed.
• Passionately representing Jellycat and promoting brand awareness within the existing territory account base.
• Working with your Team Leader to understand account tiers and determine travel schedules.
• Meeting sales growth and budget targets.
• Evaluating which existing retailers do or do not meet Jellycat merchandising and brand standards.
• Navigate tough conversations when closing accounts that do not meet Jellycat standards.

You’ll have:

• 2–4 years’ experience in a Sales Support, Sales Coordinator, or Assistant Sales Manager role — preferably in retail wholesale, consumer goods, or premium brands.
• Strong customer service and communication skills — you’re friendly, professional, and confident working with luxury accounts.
• Strong organizational skills with the ability to manage competing deadlines.
• Proficiency in Excel, Outlook, and PowerPoint; SAP or MarketTime experience a plus.
• A natural attention to detail and a proactive mindset — you spot problems before they escalate.
• A passion for Jellycat and our whimsical, high-quality brand.
• A collaborative spirit — you’re a self-starter, but you love being part of a team that’s building something special.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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