Associate Account Manager
Job Overview
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Date PostedMay 8, 2026
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LocationRemote
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Expiration dateAugust 15, 2026
Job Description
JOB DETAILS
- High school diploma or G.E.D. (Required)
- 0 – 2 years of customer service experience. (Required)
- Bilingual in English & Spanish
- Reside in TX
- Proactive & retention sales experience
- Customer Services experience within a high call volume setting
- Effectively maintains and retains existing customers by proactively reaching out to existing customers on a daily basis
- Develops and maintains a thorough knowledge of the Company’s available services, lines of business, pricing structures, and offers additional services as appropriate to assigned existing customers.
- Performs contractual re-signs on existing customers to extend customer relationship and increase customer profitability where appropriate.
- Responds to all cancellation requests in alignment with the established escalation policy.
- Proactively communicates with or responds to customers in support of company pricing initiatives.
- Utilizes Salesforce on a daily basis, schedules and documents all activities such as calls, meetings and proposals.
- Responsible for capturing customer emails, minimizing rate restrictions and customer credits.
- Increases customer penetration by selling full suite of Republic Services products.
- Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships.
- Performs other job-related duties as assigned.
- Waste or transportation industry experience.
- Reside in TX
- Proactive & retention sales experience
- Customer Services experience within a high call volume setting
- Bilingual in English & Spanish
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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