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Client Operations Associate

Application ends: September 4, 2026
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Job Overview

  • Date Posted
    June 4, 2026
  • Location
    Remote
  • Expiration date
    September 4, 2026

Job Description

JOB  DETAILS

Requirements
  • Relevant experience in customer support and data entry
  • Excellent written and verbal communication skills
  • Strong customer management skills with attention to detail and customer needs
  • Excellent problem-solving, time management and organizational skills
  • Experience working in a highly dynamic atmosphere, capable of multi-tasking, and able to work within challenging time frames
  • Excellent phone presence, including clear verbal communication, active listening, and the ability to build rapport quickly with customers
  • In-depth knowledge of PC and web applications with experience in MS Office applications
  • Travel up to 10% of the time
Responsibilities
  • Assist with setting up supplier contracts & supplier pricing terms.
  • Handle incoming calls from customers, initiate and answer calls explaining our services.
  • Provide updates to internal database systems.
  • Initiate communications with internal teams and customer base.
  • Follow-up with customers to ensure contract maintenance.
Desired Qualifications
  • Associate or Bachelor’s degree.
  • Familiarity and comfort using AI tools in day to day work.

 

 

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