Customer Service Assistant

Job Description

ABOUT JOB

Our client  is seeking a friendly and motivated Customer Service Assistant to support customer interactions and assist with daily client service operations. This role is ideal for individuals looking to begin a career in customer service, client relations, or business support.

Key Responsibilities

• Assist customers with inquiries and service-related questions
• Provide accurate information regarding company services and promotions
• Handle customer concerns professionally and escalate issues when appropriate
• Maintain records of customer interactions and service requests
• Support client service and administrative teams with daily tasks
• Follow up with customers to ensure satisfaction and resolution of concerns

Requirements:

Qualifications

• High school diploma or equivalent required
• Previous customer service experience is a plus but not required
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Basic computer proficiency, including Microsoft Office
• Positive attitude and willingness to learn

Full Benefits Package

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan with Company Match
• Paid Time Off (PTO) and Paid Holidays
• Paid Training Program
• Professional Development Opportunities
• Career Advancement Pathways
• Employee Wellness Program

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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