Customer Support Assistant

Job Description

ABOUT JOB

In this Entry Level Customer Support Assistant position, we’re seeking someone who thrives in a team environment and is respectful, positive, and personable. You’ll be working in a fast-paced environment where attention to detail is crucial. With our company’s growth, we need people who are capable of adapting to change and willing to learn.

You’ll be working in a fast-paced but fun and friendly environment where your ideas and hard work are appreciated and recognized.

Training will be provided for this position. We welcome diversity from all walks of life, and believe that our differences help grow a healthy, strong work community.

Key responsibilities for the Customer Support Assistant:

• Provide excellent customer service to all customers with a customer-comes-first attitude.
• Customer Support will have to demonstrate the ability to write well professionally and work with different departments to resolve issues as they arise.

Customer Support Assistant Responsibilities include:

• Responding to emails in a timely manner
• Achieving quarterly customer satisfaction goal / score
• Understanding how Operations flows
• Mastering internal communication platforms
• Being a well-rounded individual by mastering mail processing and data entry to understand our services and what is offered

Qualities Required for Customer Support Assistant:

• Minimum typing speed of 60 WPM
• Passion to continuously improve and learn
• College education or currently enrolled in College
• Must be passionate about communication or willing to learn
• Must be able to solve problems and provide resolutions

Customer Support Assistant Wage and Benefits:

• Full-Time Position
• Wage: $17.00/hour
• Remote Work
• Work Hours: M-F 9 AM – 6 PM Pacific Time
• Sick Leave
• Vacation Time
• Holiday Pay
• Health Benefits Offered
• 401(k)

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Remote

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#PA2ASSISTRevolution
#GlobalAssistantConnect
#BusinessEmpowerment
#VirtualPAPlatform #SkillMatchmaking
#EfficientAssistance
#QualityServiceConnection
#SimplifyDelegateThrive
#PA2ASSISTImpact
#EmpoweringCollaboration