The Data Entry Specialist is responsible for ensuring that customer products are entered into the database system quickly and correctly. The Data Entry Specialist is a member of the primary case entry team.

Our ideal candidate has exceptional computer skills, strong critical thinking abilities, and a keen eagerness to learn and develop. Success in this role hinges on accuracy and dependability.

General Duties & Responsibilities

Receives case, opens case and identifies contents & customer order requests
Accurately enter information on incoming cases into computer system and generate work tickets
Code cases in for data entry
Make necessary changes to computer work tickets to place cases on hold, change dates, codes, etc.
Scanning of paperwork for each case for electronic storage
Look up previous paperwork in files as needed for case information or reworks
Understand case flow schedule of operations
All other duties as assigned.

Qualifications

Should be proficient in relevant computer applications, have knowledge of customer service practices and principles, excellent data entry and typing skills, and superior listening, verbal, and written communication and comprehension skills.

Skills and Abilities Required

Proficiency with computers & applications
Have practical knowledge of customer service practices and principles
Excellent data entry and typing skills
Superior listening, verbal, and written communication and comprehension skills.
Understand different script terminologies for case entry
Must be able to read, write, speak and understand English
Strong attention to detail
Can successfully multi-task
Knowledge of dental anatomy and terminology preferred, but not required.

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DATA ENTRY SPECIALIST

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DATA ENTRY SPECIALIST

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