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Engineering Associate AI & Operations

Application ends: October 21, 2026
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Job Overview

  • Date Posted
    July 21, 2026
  • Location
    Remote
  • Expiration date
    October 21, 2026

Job Description

JOB  DETAILS

Requirements
  • Bachelor’s degree (or higher) in an Engineering discipline from an accredited institution is required.
  • Early-career candidates and recent graduates are encouraged to apply; strong learning agility and curiosity are essential.
  • Strong analytical and structured thinking skills, with the ability to break down complex, ambiguous processes into clear, repeatable workflows.
  • Demonstrated ability to think deterministically and approach problems with logic, rigor, and attention to detail.
  • Excellent listening and observational skills, with the ability to extract meaningful insights from real-world workflows.
  • Strong written communication skills, particularly in documenting processes and translating business needs into clear requirements.
  • Comfortable working cross-functionally with both technical and non-technical stakeholders.
  • Interest in process improvement, systems thinking, and operational efficiency.
  • No prior experience in Amazon or account management required; willingness to learn the business is key.
Responsibilities
  • Complete a structured onboarding and immersion period by shadowing Account Managers (AMs), Account Directors (ADs), Account Coordinators (ACs), and front-office leadership to develop a deep understanding of internal workflows, client needs, and operational pain points.
  • Observe and document day-to-day front-office activities, identifying manual processes, inefficiencies, and opportunities for automation.
  • Conduct regular check-ins with team members to gather insights, validate observations, and build a comprehensive view of workflows across accounts.
  • Translate ambiguous, non-technical business needs into clear, structured, and deterministic requirements.
  • Develop detailed specifications and documentation to support automation and tooling initiatives.
  • Partner closely with engineering and product teams to hand off well-defined project requirements and ensure alignment on intended outcomes.
  • Contribute to prioritization efforts by building business cases, outlining impact, and supporting decision-making frameworks for automation initiatives.
  • Serve as a bridge between front-office teams and technical teams, ensuring solutions are grounded in real user needs and workflows.
Desired Qualifications
  • Early-career candidates and recent graduates are encouraged to apply; strong learning agility and curiosity are essential.
  • Strong analytical and structured thinking skills, with the ability to break down complex, ambiguous processes into clear, repeatable workflows.
  • Demonstrated ability to think deterministically and approach problems with logic, rigor, and attention to detail.
  • Excellent listening and observational skills, with the ability to extract meaningful insights from real-world workflows.
  • Strong written communication skills, particularly in documenting processes and translating business needs into clear requirements.
  • Comfortable working cross-functionally with both technical and non-technical stakeholders.
  • Interest in process improvement, systems thinking, and operational efficiency.
  • No prior experience in Amazon or account management required; willingness to learn the business is key.

 

 

 

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