Escrow Assistant/Scheduling Assistant

Job Description

JOB  SUMMARY

Key Responsibilities

• • Receive, review, and assign notary requests through our order management system.
  • Match client needs with the right vetted notary based on location, skill set, and availability.
  • Confirm assignment details with notaries and provide clear instructions.
  • Communicate updates to clients promptly and professionally.
  • Monitor active closings, ensuring scanbacks, shipping, and special instructions are followed.
  • Resolve scheduling conflicts quickly while maintaining client satisfaction.
  • Perform quality checks to confirm accuracy of completed orders.
  • Maintain accurate records in our portal and CRM.
  • Collaborate with teammates to cover workload peaks and end-of-month rushes.

Qualifications

• • Prior experience in scheduling, coordination, or administrative support (real estate/title/notary industry experience preferred but not required).
  • Strong multitasking and problem-solving abilities.
  • Excellent written and verbal communication skills.
  • Tech-savvy: comfortable navigating scheduling platforms, CRMs, and communication tools.
  • Highly organized with strong attention to detail.
  • Ability to remain calm and effective under pressure.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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