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Front Desk Assistant

Assistant, Front desk

Full Time

Application ends: October 21, 2026

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Job Overview

Date Posted

July 21, 2026
Location

Remote
Expiration date

October 21, 2026

Job Description

JOB SUMMARY

The Front Desk Assistant Provide first-point-of-contact support to clients and visitors, manage incoming communications, and perform key administrative tasks while ensuring strict adherence to internal protocols and accurate handling of client information.

REQUIREMENTS

Key Responsibilities

Customer Service & Phone Support

Answer and manage incoming phone calls in a professional and courteous manner.
Route inquiries according to established procedures and protocols.
Receive and document client information from the firm in compliance with internal guidelines.
Administrative & Documentation Support

Complete and maintain required forms for permit and service-related processes.
Accurately record time spent per client in the internal system.
Assist with service billing, retainers, and basic collections follow-up.
Task & Schedule Management

Manage calendars, tasks, and reminders using Outlook.
Organize and maintain digital files in Google Drive.
Follow up on pending requests and administrative tasks in a timely manner.

Core Competencies (Soft Skills)

Strong customer service orientation
Highly organized and detail-oriented
Proactive with a strong sense of urgency
Effective problem-solving skills
Fast-paced, driven, and results-oriented

Technical Skills (Hard Skills)

Proficient in Microsoft Office
Fluent English (required for interaction with government agencies)
Experience with Google Drive
Professional phone handling skills
Task and calendar management using Outlook
Familiarity with Carbonite (training provided by the engineering team)

Preferred Experience

Previous experience in reception, front desk, or administrative roles
Time tracking and client-based time entry experience
Exposure to service billing, retainers, and collections processes

Education

High School Diploma or some college coursework (administrative or related fields preferred)

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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Front Desk Assistant

Job Overview

Job Description

Key Responsibilities

Core Competencies (Soft Skills)

Technical Skills (Hard Skills)

Preferred Experience

Education

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Front Desk Assistant

Job Overview

Job Description

Key Responsibilities

Core Competencies (Soft Skills)

Technical Skills (Hard Skills)

Preferred Experience

Education

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