Front Desk Receptionist/Office Assistant

Job Description

ABOUT JOB

We are seeking a skilled and dedicated individual to join our team! In this vital role, you will be the friendly face and helpful voice that ensures our customers receive exceptional support and service. Your enthusiasm, organizational skills, and ability to handle multiple tasks with professionalism will help foster positive relationships and promote customer satisfaction. This paid position offers an exciting opportunity to develop your customer support skills in a fast-paced environment.

Responsibilities

• Greet customers promptly and courteously at the front desk, providing a welcoming atmosphere.
• Manage multi-line phone systems efficiently, directing calls to appropriate departments or personnel.
• Handle sales order, delivery routing, and other data entry tasks accurately using Microsoft Office, Sage, and other office software.
• Assist with customer order and scheduling questions and maintaining organized filing systems.
• Provide clerical support including receiving payments, correspondence, and preparing reports.
• Support office duties such as inventory stocking, end of year scan reviews, filing, and maintaining of the office.
• Offer exceptional customer service by addressing inquiries promptly and professionally via phone
• Maintain strong phone etiquette and organizational skills to ensure smooth daily operations.

Qualifications

• Proven experience in order management, clerical work, or customer service roles.
• Strong computer literacy with proficiency in Microsoft Office, Sage, Hubspot, and/or other data entry tools.
• Excellent organizational skills with the ability to multitask effectively in a busy environment.
• Experience with Sage or bookkeeping is a plus for handling data entries (sales orders).
• Knowledge of front desk procedures, multi-line phone systems, and office equipment operation.
• Demonstrated professionalism with strong phone etiquette and time management skills.
• Previous experience as a receptionist or personal assistant is advantageous but not required. Join us to be part of a team committed to delivering outstanding customer support while advancing your administrative career!

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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