Inside Sales Associate
Job Overview
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Date PostedMay 23, 2026
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LocationRemote
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Expiration dateAugust 22, 2026
Job Description
JOB DETAILS
- High school diploma or equivalent required
- Associate or Bachelor’s degree preferred
- 0–2 years of experience in sales, customer service, or a related field
- Strong communication and interpersonal skills
- Basic understanding of sales principles, with knowledge expected to develop over time
- Proficiency in Microsoft Office Suite, CRM systems, and AI tools
- Ability to follow structured processes in a fast-paced environment
- Demonstrated interest in learning sales fundamentals within the pharmaceutical industry
- Support the promotion and sale of pharmaceutical products to existing and prospective customers within small or introductory accounts, following established sales messaging and guidance.
- Build assigned territories by prospecting for new customers, including outbound outreach and lead follow-up, using defined targeting criteria with leadership guidance and developmental feedback.
- Execute assigned territory activities and call plans with guidance, coaching, and support from sales leadership.
- Support monthly, quarterly, and annual sales objectives through consistent execution of assigned tasks.
- Identify basic opportunities to increase product adoption and customer engagement, escalating more complex opportunities as appropriate.
- Build and maintain professional relationships with healthcare professionals, pharmacies, and distributors with mentorship and support from senior sales team members.
- Provide responsive customer service and resolve routine inquiries, escalating issues when needed.
- Maintain accurate records of customer interactions, sales activities, and prospecting efforts using CRM systems, AI tools, and Microsoft Office.
- Track assigned performance metrics and assist with reporting on sales activity and outcomes.
- Collaborate with internal teams to support alignment with marketing and operational initiatives.
- Own and grow an assigned book of business, demonstrating consistent revenue and gross profit (GP) performance aligned with role-level expectations. Promotion consideration is reviewed on an annual fiscal-year basis and is contingent upon demonstrated fiscal-year results and available territory capacity required to support advancement.
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