Office Coordinator

Job Description

JOB SUMMARY

About You

• You thrive in an environment where attention to detail and systematic processes are valued
• You are comfortable with clearly defined processes but can think critically when exceptions arise
• You take pride in maintaining organized systems and documentation
• You get real satisfaction from finding the error before it becomes a problem
• You appreciate a structured environment but can adapt to changing priorities
• You naturally look for ways to improve efficiency while maintaining quality
• You instinctively know how to put customers at ease without sacrificing the bottom line
• You understand that flexibility is required to address issues that fall outside the organized workflow, and that flexibility contributes to a solutions-based, collaborative environment
• You are looking for a company that lives its values of integrity, accountability, and reliability
• You find joy in making your teammate’s lives easier
• You take responsibility for mistakes and do what it takes to fix them
• You communicate proactively and don’t wait to be asked about a problem you’ve already spotted
• You can tell a customer ‘this isn’t the right fit for us’ without it feeling personal.
• You’ll work directly with the owner and need to be comfortable owning your lane without a lot of hand-holding
• You understand that the little details have a huge effect on the bottom line
• Reliability isn’t just a value here — it’s how we show up for each other and our customers.

What we offer:

• Competitive salary of $65-70k/year (based on experience)
• Paid time off and Paid Holidays
• Company partnership on health insurance
• Simple IRA with match
• Career development opportunities

About the Job

• Maintain multiple organizational systems crucial to our daily operations
• Process and track all customer interactions with high attention to detail
• Manage a high-volume calendar while ensuring all required information is captured accurately
• Screen 10-15 daily customer inquiries, determining project fit while maintaining careful documentation
• Generate detailed reports for management using Excel, ensuring data accuracy
• Process customer invoices and payments with precision in QuickBooks
• Conduct systematic follow-up on customer communications and payments
• Coordinate marketing activities while ensuring brand consistency
• Adapt communication style to diverse customers while maintaining procedural standards
• Support office operations through organized filing and supply management
• Identify and suggest process improvements while maintaining established systems

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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