Operations Associate

We are seeking a detail-oriented and reliable Operations Associate to support daily administrative and mailroom operations. This role is essential in ensuring efficient handling of incoming and outgoing correspondence, maintaining organized records, and providing general clerical support. The ideal candidate is highly organized, proactive, and capable of managing multiple tasks with accuracy and efficiency. The Operations Associate will report directly to the Assistant Commissioner of Administration and Employee Development. The Operations Associate will handle the following duties daily:

Key Responsibilities:

• Manage the sorting, processing, and distribution of incoming mail and packages in a timely manner.
• Coordinate outgoing mail, including postage, courier services, and shipment tracking.
• Maintain accurate logs and tracking systems for all incoming and outgoing mail and packages.
• Perform general clerical duties, including filing, scanning, data entry, and document management.
• Monitor and replenish office and mailroom supplies; assist with inventory management and ordering.
• Provide administrative support to various teams, including handling routine tasks and special projects.
• Ensure confidentiality and proper handling of sensitive documents and information.
• Maintain an organized and efficient mailroom, records system, and supply room.
• Liaise with courier vendors and internal departments to troubleshoot and resolve delivery concerns.
• Develop and maintain Excel spreadsheets and databases for agency and administrative operations.
• Track and manage purchase orders by fiscal year and division with detailed reporting.
• Assist in preparing presentations and materials using PowerPoint for administrative projects.
• Create detailed and sensitive policy forms for agency use.
• Handle physical tasks, including lifting and organizing delivered packages.
• Travel to agencies to handle personnel matters.