Part-Time Administrative Assistant

Job Description

ABOUT JOB

Our client is seeking a detail-oriented, organized, and client-focused Administrative Assistant.

Key Responsibilities:

• Client & Enrollment Support
• Schedule client consultations and follow-up appointments
• Collect client documents and verify completeness
• Enter applications into carrier portals
• Track pending enrollments and effective dates
• Confirm ID cards and premium payments
• Maintain accurate CRM records

Client Service:

• Respond to client inquiries regarding:
• Billing questions
• Plan documents
• Provider network questions
• Assist with carrier customer service calls
• Track service issues through resolution
• Coordinate annual review scheduling (AEP / Open Enrollment)

Compliance & Documentation:

• Maintain organized digital client files
• Track CMS-required documentation
• Monitor Special Enrollment Period verification documentation
• Assist with carrier certification tracking
• Ensure client records are audit-ready

Employer & Group Support:

• Organize employee census data
• Prepare enrollment spreadsheets
• Track new hire and termination notices
• Assist with onboarding paperwork

Marketing & Event Support:

• Assist with seminar preparation
• Format flyers or marketing materials (Canva experience preferred)
• Manage CRM lead entry and tagging
• Attend marketing events and seminars

Qualifications:

• One plus year administrative experience (insurance or financial services preferred)
• Strong attention to detail
• Excellent written and verbal communication skills
• Comfortable learning carrier portals and CRM systems
• High level of confidentiality and professionalism
• Ability to manage multiple deadlines
• Must be able to work from home
• Must have a computer or laptop, cell phone and a good internet connection

Preferred (Not Required):

• Experience with Medicare or health insurance
• Familiarity with CMS compliance requirements
• Experience with CRM systems
• Canva or basic marketing support experience

Skills We Value:

• Organized and proactive
• Compassionate and client-centered
• Process-driven
• Tech comfortable
• Problem-solving mindset
• Calm under deadlines

Compensation & Benefits

• Competitive hourly wage
• Paid training
• Opportunity for growth

Why you should join my team:

You will play a meaningful role helping individuals and families navigate important health insurance decisions. This is more than paperwork — it’s about supporting clients during major life transitions.

If you are dependable and detail-oriented and want to be appreciated for your hard work and skills, I would love to hear from you.

Pay: $20.00 – $25.00 per hour

Benefits:

• Flexible schedule
• Professional development assistance

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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