Receptionist

Job Description

ABOUT JOB

We are currently seeking a friendly, reliable and professional Receptionist.

What you will do:

• Greet all members and guests with warmth and professionalism as they enter the facility.
• Respond to and provide assistance with members’ feedback and concerns in a timely and professional manner, escalating to management as needed.
• Handle account inquiries and payments.
• Manage all membership accounts and communications, maintaining detailed records.
• Fulfill front desk administrative duties.
• Assist with special projects, events, and promotions.
• Ensure facility cleanliness and manage inventory of supplies, equipment, and retail products.
• Provide support and assistance to the Site Leader and Assistant Manager.
• Complete internal development courses through a learning management platform.
• Maintain positive customer and client experience by providing the highest quality of service.

What we are looking for:

• Ability to skillfully network, engage and interact with all clients, guests and members in a high-volume facility.
• Strong customer service, organizational skills, writing skills, and attention to detail.
• Competence with basic computer skills, Microsoft Suite (Word, Excel, Outlook), and web applications.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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