Receptionist

Job Description

JOB DETAILS

As the first point of contact for many of our clients, you will play an important role in providing a professional and compassionate experience. You will work closely with our solicitors and administrative team to ensure the smooth day-to-day operation of the firm.

Responsibilities

• Answering incoming telephone calls and assisting new and existing clients.
• Managing enquiries and booking appointments.
• Maintaining and updating client information within our CRM.
• Following up with prospective clients.
• Monitoring and responding to emails.
• Assisting solicitors with general administrative tasks.
• Managing calendars and scheduling appointments.
• Providing exceptional customer service at all times.

Essential Requirements

• Previous experience as a receptionist or administrative assistant.
• Strong preference for those with previous experience in a law firm
• Experience working in a professional services environment.
• Excellent telephone manner and communication skills.
• Strong organisational skills and attention to detail.
• Ability to work independently and manage competing priorities.
• Reliable internet connection and suitable home office setup.
• Proficiency with Microsoft Office and general computer systems.

Desirable

• Previous experience working in a law firm.
• Experience using CRM systems.
• Familiarity with legal terminology and legal administration.
• Experience handling confidential and sensitive information.

What We Offer

• Remote work
• Flexible part-time / casual arrangement (approximately 3–4 days per week).
• Supportive and friendly team environment.
• Exposure to a variety of legal practice areas including criminal law, family law, traffic law, wills and estates, and property law

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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