Virtual Assistant

Job Description

ABOUT JOB

We are seeking a highly organized, reliable, and detail-oriented Virtual Assistant to support our administrative operations, assist with patient communication, and contribute to the continued growth of our practice.

This is a remote position.

Key Responsibilities

• Manage incoming calls, patient inquiries, and new patient leads with professionalism and warmth
• Schedule consultations and physical therapy appointments
• Follow up with prospective and current patients via phone, email, and text
• Monitor and respond to emails and voicemails promptly
• Assist with insurance-related administrative tasks as needed
• Provide general administrative support to the clinical team
• Maintain accurate records and assist with administrative tracking
• Support marketing initiatives and social media content creation
• Assist with special projects as the practice continues to grow

Qualifications

• Excellent verbal and written communication skills
• Strong organizational skills with exceptional attention to detail
• Ability to work independently and manage priorities in a remote environment
• Proficiency with Google Workspace (Gmail, Google Calendar, Google Sheets, and Google Docs)
• Strong customer service skills and a proactive approach to problem-solving
• Previous experience in administration, customer service, healthcare, or a medical office setting is preferred but not required

Schedule & Growth Opportunities

• Approximately 5 hours per week to start

Requirements

• Remote position
• Reliable internet connection and a quiet, professional workspace for handling patient communication
• Strong understanding of professionalism, confidentiality, and exceptional customer service

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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