Data Entry and Customer Service Specialist

Job Description

JOB DETAILS

We are looking for someone reliable and detail-oriented who can handle both phone and order entry work alongside back-office data tasks. Each day includes answering phones, processing orders, and keeping our product data accurate across pricing, descriptions, and catalog records.

What you will be doing

• Answering phones and helping with order entry daily
• Maintaining and updating pricing, product descriptions, and specs
• Verifying catalog content against inventory records, labels, and packaging
• Cleaning and organizing data across systems and documents
• Preparing product data for catalogs, labels, and system uploads
• Coordinating with warehouse and sales to resolve discrepancies
• Checking warehouse stock and participating in mandatory warehouse inventory yearly is required

What we are looking for

• Proficient Microsoft Office (Excel, Word) and Adobe Acrobat
• Familiarity with Adobe Creative Suite applications such as Photoshop is a plus
• Sharp attention to detail
• Good phone manner
• Someone who manages their own time well and does not need to be chased down

What you can expect from us

• Consistent, full-time hours — no nights, no weekends, no on-call expectations
• We have never reduced staff hours due to business conditions and we have no plans to change that
• Overtime is available on occasion and always voluntary
• Our door is open — you will never need to go through a chain of command to be heard

Schedule & Benefits

• Monday through Friday, 7:50 AM to 4:00 PM
• Paid holidays after 90 days
• Health benefits available

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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