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Digital Marketing Specialist

Digital Marketing
Full Time
Application ends: June 30, 2026
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Job Overview

  • Date Posted
    March 29, 2026
  • Location
    Remote
  • Expiration date
    June 30, 2026

Job Description

ABOUT JOB

 

As a Digital Marketing Specialist , you’ll be a key part of our agency services team. In this full-time, remote role, you will be responsible for managing customers’ social media accounts, graphic design creation of marketing assets, responding to online reviews .

Apply if you’re excited to:

  • Responsible for managing customers’ social media accounts (Facebook/Meta/Instagram and Twitter), including content creation, community management, and performance metrics
  • Assist customers with requests and needs for graphic design requests. Responsible for graphic design creation of marketing and social media assets in Canva
  • Ensuring social content is informative and appealing while following individual brand guidelines and best practices for each client
  • Managing social calendars and communicating any changes to deadlines or content
  • Managing the client’s online reputation by monitoring and responding to online reviews on behalf of the client
  • Monitoring community management by using programs like Sprout Social to engage, educate, and address inquiries
  • Work closely with the internal customer success team to streamline processes and coordinate the execution of new customer success strategies and communications
  • Analyze social media metrics to identify trends that may impact customer satisfaction
  • About you:
  • Passionate about social media and graphic design
  • Proven ability to manage multiple client accounts simultaneously within a high-volume social media agency environment
  • Excellent knowledge of social media platforms
  • The ability to work autonomously, think strategically, and have strong time-management skills
  • Strong attention to detail and communication skills
  • Advanced troubleshooting, multi-tasking skills, and can remain calm under pressure
  • Willingness to learn new skills related to client marketing (SEO, PPC, etc.)
  • Preferred experience with social media, design, and social media planning
  • Proficiency in Canva, HubSpot/Salesforce, Zendesk/Ticketing Systems, Sprout Social, and Google Workspace preferred

Benefits & Perks:

  • Medical coverage for employees and dependents (80-90% covered by employer
  • 401(k) match up to 3.5%
  • Dependent Care Flexible Spending Account (FSA)
  • Dental & Vision coverage available
  • Basic Life and AD&D InsurancePaid Parental Leave
  • $250 Annual Stipend for Learning and Development

 

 

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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#EfficientAssistance
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