Front Desk Receptionist

Job Description

ABOUT JOB

As the Front Desk Receptionist , you are the face and voice of the agency. You’ll manage a high volume of calls. You’ll help maintain a professional and welcoming environment while ensuring callers and walk-ins are connected to the right departments quickly and accurately. Your presence sets the tone for the customer experience and supports smooth daily operations.

What You’ll Do

• Manage a high volume of incoming calls and route them to the correct departments or staff
• Monitor voicemail and ensure timely follow-up
• Log and distribute incoming mail and packages
• Support caregivers with general questions about benefits, in-service requirements, payroll, and basic agency processes
• Maintain a professional, organized front desk environment
• Assist the administrative team with additional tasks as needed

What You Bring

• Professional, polished demeanor with strong interpersonal skills
• Patience, strong listening skills, and positive communication
• Ability to multitask in a fast-paced environment
• Strong problem-solving and prioritization abilities
• Comfort with Microsoft Office and learning new software or phone systems
• Dependability, punctuality, and attention to detail
• Prior receptionist or customer service experience preferred

Why You’ll Love People Care

• Competitive pay
• Health insurance
• Life insurance
• Paid time off
• Supportive, team-oriented environment
• Opportunity to interact with diverse clients, caregivers, and staff
• Stable Monday–Friday schedule

Job Type: Full-time

Pay: $20.50 – $21.50 per hour

Benefits:

• Health insurance
• Life insurance
• Paid time off

Experience:

• Customer service: 1 year (Preferred)

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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