Front Office Administrator

Job Description

ABOUT JOB

Our client  is seeking a highly organized, personable, and proactive Front Office Administrator.

We are looking for someone who is dependable, detail oriented, tech savvy, and motivated to grow within a collaborative healthcare team.

Core Responsibilities

• Answer phones, emails, and patient inquiries with professionalism and efficiency
• Build strong rapport with patients and maintain excellent customer service standards
• Assist patients with intake forms and ensure accurate documentation
• Reinforce appointment schedules and support patient adherence to treatment plans

Scheduling and Front Office Coordination

• Manage daily scheduling, appointment confirmations, cancellations, and rescheduling
• Maintain accurate patient records and scheduling systems
• Coordinate referrals, authorizations, and communication with providers when needed
• Help maintain smooth clinic flow and efficient front desk operations

Insurance and Administrative Operations

• Verify insurance benefits and obtain required authorizations
• Collect copays and process payments accurately
• Maintain organized financial and administrative documentation
• Support reporting and tracking of clinic metrics including cancellations, no shows, and patient retention

Office Operations

• Support clinicians and leadership team with administrative tasks
• Assist with improving office systems and operational efficiency
• Help contribute to a positive, team oriented workplace culture

Qualifications

• Minimum 1 year of medical front desk, healthcare administration, or medical receptionist experience
• Experience with insurance verification and patient scheduling preferred
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to multitask and adapt in a busy clinical setting
• Comfortable using computers, EMR systems, and office technology
• Professional, reliable, and solution oriented mindset

Ideal Candidate

The ideal candidate is someone who takes initiative, enjoys helping people, and can confidently manage both interactions and administrative responsibilities

Job Type

Full time or Part time

Benefits

• Flexible schedule
• Supportive and growth oriented team environment

Schedule

• Day shift preferred
• Evening availability is a plus

Education

Associate degree preferred

Pay: $18.00 – $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• Bachelor’s (Required)

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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