Front Office Assistant

Job Description

ABOUT JOB

• Answer and direct incoming phone calls in a courteous and professional manner
• Maintain and organize office supplies, equipment, and common areas
• Provide top-notch customer service to fans, partners, and community members
• Support the General Manager with administrative duties, including:
  • Scheduling meetings and managing calendars
  • Preparing documents and correspondence
  • Handling confidential information with discretion
• Assist the sponsorship department by:
  • Helping build and format partnership proposals
  • Conducting basic research on prospective partners
  • Organize sales materials and presentations
• Coordinate incoming and outgoing mail, packages, and deliveries
• Assist with data entry and database management (CRM systems, as applicable)
• Support game day and event preparation as needed
• Help coordinate internal meetings, including setting up rooms and materials
• Monitor and respond to general email inquiries
• Assist with special projects and additional tasks as assigned by leadership

• Strong communication and interpersonal skills
• Highly organized with strong attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Positive attitude and team-first mentality
• Prior administrative or customer service experience preferred