Front Office Assistant

Job Description

ABOUT JOB

Our client is seeking a Front Desk Receptionist to support our office by managing client interactions, scheduling, and office organization. As the first point of contact for our clients, you will play a crucial role in ensuring a seamless and supportive experience.

Key Responsibilities

• Answer and direct phone calls efficiently, addressing inquiries or scheduling appointments as needed.
• Manage appointment scheduling for psychological appointments coordinating with clinicians for optimal efficiency.
• Maintain accurate client documentation and ensure timely completion of required forms.
• Assist with client check-in and check-out processes, providing clear instructions for next steps.
• Support office operations by handling email correspondence, data entry, and other administrative tasks.
• Ensure confidentiality

Qualifications Required:

• Minimum 1 year of experience in customer service, front desk reception, or administrative support.
• Strong verbal and written communication skills, with a client-centered approach.
• Proficiency in Microsoft Office Suite (Word, Excel) and Google Sheets.
• Ability to handle a moderate to high volume of phone calls while multitasking effectively.
• Strong organizational skills with attention to detail.

Job Type: Full-time

Pay: $19.00 – $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Customer service: 1 year (Preferred)

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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