Office Assistant

Job Description

ABOUT JOB

We are seeking a dynamic and highly organized Administrative Assistant to join team, our small, family-owned promotional products company. In this vital role, you will help manage the day-to-day flow of client orders and communications, ensuring everything runs smoothly from order placement to delivery.

Your attention to detail, responsiveness, and positive attitude will play a key role in creating a seamless experience for our clients. This is a paid position offering an opportunity to grow within a collaborative, fast-paced, and client-focused environment. The ideal candidate is proactive, tech-savvy, and enjoys working closely with both clients and a small team.

Duties

• Process and manage customer orders from start to finish with accuracy and efficiency
• Communicate with clients regarding order details, proofs, approvals, and updates
• Track orders through production and delivery to ensure deadlines are met
• Coordinate with vendors and suppliers to confirm product details and timelines
• Maintain organized digital records of orders, invoices, and communications
• Assist in resolving order issues or delays in a professional and timely manner
• Monitor email communications and respond promptly to client inquiries
• Perform data entry, proofread order details, and support administrative tasks
• Assist with general office organization and workflow management
• Support additional administrative projects that improve efficiency and client experience

Experience

• Prior administrative, order processing, or customer service experience preferred
• Strong computer skills, including Microsoft Office (Word, Excel, Outlook) and Google Workspace
• Excellent organizational skills with the ability to manage multiple orders and deadlines
• Strong written and verbal communication skills with a client-friendly approach
• High attention to detail, especially with order accuracy and timelines
• Ability to work in a fast-paced, small business environment and wear multiple hats
• Experience in promotional products, retail, e-commerce, or vendor coordination is a plus
• Familiarity with QuickBooks or similar systems is helpful but not required

Pay: From $20.00 per hour

Benefits:

• Flexible schedule

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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