Office Assistant

Job Description

ABOUT JOB

The ideal Office Assistant will be , exceptionally bright, able to multitask and highly motivated with a history of performing customer service and support at a high level. The Office Assistant will be responsible for performing a wide variety of office duties in direct support of our Operations Manager and the general operations of the Council.

Primary Responsibilities

• Support our mission through a variety of administrative, research, and communications functions
• Provide full administrative support to the Council and Training Fund, as needed
• Manage office systems and provide day-to-day support to Local union and Training Fund
• Provide a welcoming, helpful customer service demeanor, often managing complex relations with members and contractors.
• Deliver accurate and thoughtful assistance striving toward a positive interaction
• Receive and screen phone calls and emails from members and contractors, responding appropriately or forwarding them to the appropriate staff, ensuring a timely response.
• Provide over-the-phone, customer service and support including accepting dues payments
• Assist members and contractors with dispatching and updating job site info
• Assist with data entry, data verification and filing
• Lead/direct work with other support staff, as needed
• Assist with bookkeeping and accounting
• Perform other duties as assigned or requested

Job Specific Skills:

• High School diploma or GED, Bachelor’s degree preferred but not required
• Basic computer skills
• Extensive experience with Microsoft Office Software (Word, Outlook, Excel, PowerPoint, etc.) and email applications
• Ability to multi-task, and handle urgent interruptions with high level of professionalism
• Excellent verbal and written communication skills
• Excellent in conducting Internet research
• Outstanding work organization and time management skills
• Ability to follow instructions and complete tasks accordingly
• A high-level of integrity, confidentiality and attention to detail
• Reliable and Punctual
• Types 50+ wpm

Special Skills (Desired):

• In-depth knowledge of Excel including index match, vlookup, arithmetic functions, countif, sumif.
• Experience in union and community organizing
• Ability to proofread work for errors and compose correspondence
• Ability to independently complete assignments and work under pressure to meet tight schedules
• Ability to prioritize work, be detail oriented and meet deadlines
• Ability to perform in a fast-paced environment and handle multiple tasks simultaneously be self-motivated with strong organizational skills
• Be a trust builder, have respect, compassion and empathy for all
• Ability to grasp concepts and functionality of specific software and programs

HOURS:

This is a full-time position that is expected to work 40 hours per week, 8am to 5pm, Monday through Friday. Occasional evening and weekend work may be required.

Job Type: Full-time

Pay: $23.00 – $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Experience:

• Microsoft Office: 5 years (Required)

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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